FAQ

How do I use sea moss?

The suggested serving amount to consume is 1-2 tablespoons per day. Sea moss can also be used topically. Please refer to each items description for further instructions.

What size are your jars?

8 ounces & 16 ounces

Where is your seamoss sourced?

Our seamoss is 100% wildcrafted sourced directly from St. Lucia.

How long does it take to receive my order?

Your item(s) take 7-9 business days to be processed and 2-4 business days for shipping, which does not include weekends or holidays. We only ship orders Monday-Wednesday to prevent weekend delays that could cause spoilage.

How long does the sea moss gel last?

The sea moss gel can last 2-3 weeks by keeping the gel REFRIGERATED, cap secured and using a clean spoon each time can prolong the shelf life of the sea moss gel. If purchasing more than one jar, freeze extra jar for up to four months.

How to store Seamoss?

Store Sea Moss Gel in an airtight container. If purchasing more than one jar, freeze extra jar for up to four months.

What does spoiled sea moss smell like?

Always be mindful of checking your sea moss gel before consuming it. Storing conditions vary and can impact how long the sea moss gel will last and be safe for consumption.

If you open your sea moss gel and it has a pungent fishy smell, smells sour, or has any signs of molding or discoloration, this indicates that the sea moss has spoiled. Do not consume it and make sure to immediately throw it in the trash.

 

How can I contact you regarding my order or for general inquiries?

Please contact us via email at betterme.seamoss@gmail.com. Our hours of operation are Monday-Friday, 9am-5pm EST. Please allow 24-48 hours for a response via email.